Getting Started: How To Contact Support

General Support - Non Middleman Transactions (Already Registered On PlayerUp)
1). Open A Help Ticket
2). Contact Live Chat if chat is online which can be found at the bottom corner
3). View our Knowledge Base for all other commonly asked questions
4). View the Guides Section for all commonly asked questions

General Support - Non Middleman Transactions (Not Yet Registered On PlayerUp)
1). Open A Support Ticket
2). Contact Live Chat if chat is online which can be found at the bottom corner
3). View our Knowledge Base for all other commonly asked questions
4). View the Guides Section for all commonly asked questions

Middleman Support - Active Middleman Transactions
1). If you have an active middleman order or ticket found here with @Middleman, please use your Private or 3 Way Conversation Ticket already opened
2). Open A Middleman Ticket and request your conversation ticket found here expedited
3). View our Knowledge Base for all other commonly asked questions
4). View the Guides Section for all commonly asked questions

Middleman Support - Not Active Middleman Transactions
1). If you don't have a Private, 3 Way Conversation Ticket or any ticket with @Middleman already opened found here, then Open A Ticket to contact @Middleman support directly.
2). Open A Middleman Ticket and request your conversation ticket found here expedited
3). View our Knowledge Base for all other commonly asked questions
4). View the Guides Section for all commonly asked questions

Middleman Support - VIP Members
1). Use the Live Chat option available to you
2). Use the Request Call option available to you

Disputes / Reporting A Member
1). If you need to open a dispute or report a member, please Open A Ticket here.














.