How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened September 16, 2020 2. Are You The Buyer or Seller I am the seller 3. Total Transaction Value $4,800 USD 4. Other Parties Username Aero Rof (middleman agent) (I don't know username because only communicated outside of website) 5. Method Used To Pay or Receive Payment # Deposit into banking account 6. Other Parties Email Addresses [email protected] (middleman agent) 7. Other Parties Payment Email Address Buyers name is Jimhoo Kim, who made payment to PlayerUp on 9/10/20 (I have copy of PayPal payment to PlayerUp) 8. Other Parties Messenger Username Unknown 9. Provide All Chat Logs and Additional Information Below Here are the details so far: 1) I made request for middleman service on 9/10, and sent link to buyer. 2) Buyer then sent me a Paypal screenshot that he submitted payment to PlayerUp. 3) I received an e-mail from PlayerUp agent (Aero Rof) who would provide the middleman service (see attached e-mails) 4) He completed worked with IGG to make changes to the account, which telling me the fund would be released when account has been changed. 5) On 9/16 I reported that I no longer had access to the account and asked for an update (see attached email from Aero), who said that I would receive fund between 9/16 & 9/19. This was the last communication I received from Aero. 6) As of today 9/22, I still have not received any of the $4,800 funds owed to me.
NOTHING is done outside of this website. I suggest you contact game support and try to get your account back
It's a scam @tefkaj Read this https://www.playerup.com/support-tickets/knowledge-base/middleman-sellers-guide.20/
@tefkaj you were scammed by a fake middleman transaction. Please contact the game support to help you get your account back.